Shipping policies

Delivery and processing time

Order cutoff time: Mon-Sat (1am - 6 am) Mon-Sat (GMT-08:00) Pacific Standard Time (Los Angeles) 

Processing & handling time:  1-3 business days.

 
Transit time: 3-7 business days. 

There might be some delays during the holiday season or bad weather season. Your understanding and patience are really appreciated.

If you have any special requests, please leave us a note at checkout with any specific need or request. We will do our best to accommodate your request.

Once your order is shipped, tracking information will send to your provided email. And will be updated within 1-2 business days.

We are NOT responsible for the shipping cost and return handling fees, lost or damaged package in case of a return to sender issue due to a wrong address. Please make sure you provide a safe and correct address before submitting your order.

PRE-ORDER ITEMS

Pre-order purchases will be shipped on the dates indicated. All pre-order products are shipped as one package for all products purchased.

Shipping Rates:

2-10 Days: Carrier's Rates

Free Shipping

Orders above $150 will receive FREE Standard First-Class shipping unless otherwise stated in the shipment confirmation email. 

IMPORT CUSTOMS AND TAXES

Customers are responsible for any import duties, customs and taxes it may apply. These will be due at the point of, or after delivery. 

Please understand that we do not have any control for any duties, customs and taxes levied by the designated country. The cost varies according to different policies, so please contact your local customs office to get related information

If you have any special requests, please leave us a note at checkout with any specific need or request. We will do our best to accommodate your request. 

Once your order is shipped, tracking information will send to your provided email. And will be updated within 1-2 business days.

We are NOT responsible for the shipping cost and return handling fees, lost or damaged package in case of a return to sender issue due to a wrong address. Please make sure you provide a safe and correct address before submitting your order. 

Thank you for your Business.